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Real therapy is not what you describe. You have to talk about what is really going on and not just cry. Getting to the point where you can be honest with someone - who is obligated to keep your confidences, that's why it is "a stranger" - you don't really want a best friend or neighbor to be your therapist or physician? - may take more than one session. And taking some pains to get to the root of your troubles and gain an outside perspective on your life situation are not a waste of time. Find a new therapist, print this out, and bring pictures of your home. Don't smoke screen out this opportunity to achieve some real change by just complaining about the faults of the EMTs who helped you, however valid they may be. Be brave. Change is hard but I can't see any way we can sit here and tell you that yes, the EMTs were awful and nothing needs to change on your end.
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rwarren, and everyone else. On the wait time. Did you time the call or did it just seem that long? There are not many ambulances available in any area. In my part of town, there are only 3 until backup can arrive. Therefore, a lot of times ambulance companies, hospitals, fire agencies, and law enforcement have to do a triage in order to know where the ambulance needs to go first. You probably don't know if there was a big accident on the freeway, a car accident with multiple people injured, perhaps an ambulance just broke down with a flat or something. Or my personal, and my Fire Captain daughter's personal favorite (sarcasm). The people who call an ambulance when a taxi, automobile, or other means of transportation would do, because they think if they arrive by ambulance they will see a doctor quicker. In fact, my daughters decided their father had to go to assisted living near one of them because he would call an ambulance just to get a prescription filled at the ER. By the way, an ambulance in most places also responds with a Fire Engine or Rescue truck, putting more equipment out of service making them unable to respond to other emergencies.
Their other behavior I don't understand. But, from experience, I can tell you if they just came from say a dead child, or something equally horrible, sometimes their way of coping is not socially acceptable. Not an excuse, just an observation.
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Mary Kathleen you are so so right. I have a family member who is a police controller - not sure what you call them in the states but not only does she take emergency calls she dispatches and controls the police officers on the ground who attend those calls. She has people ringing up to find out where the nearest KFC is on what you would call a 911 call
Or where the nearest pharmacy is
Or where can they take their dog who is sick
Or someone stole my milk last week (Trust me thats not a 911 ever let alone 3 days later)

Now it is difficult for me to explain what I mean but we have a dialect that seems to belong specifically to stupid idiots usually just over the minimum drinking age limit and under 25 who don't actually know that you can have a relationship with a man that doesn't involve sex. I would normally call them bottom of the Darwinian gene pool. One of these delightful women rang to ask where she could buy panties because she had said her boyfriend could keep hers as a souvenir. Hic Hic - oh that would be a drunk female then grrrrrrrrr

Even on the phones emergency staff dealing with incidents especially incidents involving children or of significant severity have people that they can lay off their concerns to - but not until the shift finishes - meanwhile they cope as best they can.

R Warren

As for being professional no perhaps they weren't but what did you expect that they would say 'and where would you like us to put this'? They were responding to a 911 that means an emergency of some sort and quite frankly in a choice between possessions or Mum why on earth would you think that they would choose possessions? That was your job YOU should have cleared the way. I imagine that they were just venting their frustrations at not being able to do their job effectively because you hadn't done yours.
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Phoenix, we call them emergency dispatcher, 911 dispatcher.
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Ah we have people who just take emergency calls and we have controllers who work with the officers from start to finish ensuring effectiveness and perhaps more importantly safety and welfare checks for the officers
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Phoenix, you hit the button right on especially with your last paragraph.
rwarren, please dear, get some help with your house. I know it can be overwhelming and sometimes you don't know where to start. Vstefans gave you some good advice.
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" I would normally call them bottom of the Darwinian gene pool."

Phoenix, you made my day! I'm still chuckling and grinning from ear to ear as I think of this apt description of some of humanities less stellar specimens.

Here in the States there's an occasional program on tv featuring all the strange and weird calls the police get on the 911 emergency line ....to unplug someone's toilet...b/c someone didn't get the burger she wanted at McDonald's....neighbors won't clean up after their animals....unbelievable.
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I don't know whether any of you are aware of the site and it is going totally off topic so I apologise for that but there are Darwin awards each year just google them they can be hilarious if you need an ego boost
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I've seen some suggestions for the Darwin Awards on another forum. I don't recall who they were, but some of the current presidential contenders might have been included. Scary thought.
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Evidence of a devolving human species is right! re: Darwin Awards lol!
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R Warren, Looks like human behavior to me, whether normal or not, the medical services were provided to Mom and she was able to return home.

Use the anger and that energy to clean up your home instead of dwelling on your embarrassment. Sorry, but if you need help, get help right away-there is no shame in getting help.
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